Question 1

What is included and excluded throughout the day?

Accepted Answer

In short, everything is included. The only thing excluded is a gratuity for your guide and driver if you wish to give them one.
Most importantly, your entrance ticket to Angkor Wat and all of the temples we visit is included in the price of our tour (this is often excluded by other tour companies). Additionally, your guide, tuktuk and driver, hotel pick-up and drop-off throughout the day, lunch, dinner (in the form of our Sunset Evening Food Tour), and bottled water/soft drinks are all included.

Question 2

How much food and drink will I get?

Accepted Answer

A lot! We are a food tour company, so we don’t take what we eat throughout the day lightly (literally). You can expect a plentiful and varied lunch, served alongside bottled water, soft drinks, and/or fresh juice. For dinner, you’ll enjoy our Sunset Food Tour, which involves 5 stops for local and authentic food. You’ll need to pace yourself as this is far more than a normal amount for dinner. Throughout the day, we’ll provide unlimited bottled water and soft drinks.

Question 3

What if I’m vegetarian, have allergies, or have special dietary requirements?

Accepted Answer

We visit small family-run eateries that often specialize in one type of food or regional cuisine. Further, fish sauce is an essential ingredient in Khmer cuisine and replaces salt in almost every dish. This means that vegetarian substitutions are not available at most places. If you are able to eat fish (Cambodia’s favorite protein) and fish sauce, then it will expand your options greatly.

This tour will be difficult for anyone with severe allergies to common foods as we cannot guarantee the absence of those foods or that cross-contamination won’t occur.

While we welcome everyone and will do our best to accommodate special diets, this tour will be best enjoyed by those who are ready and willing to eat everything. If you can’t, we require your understanding that options will be limited during the tour.

You’ll have the opportunity to provide your dietary requirements during the booking process.

Question 4

Which temples will we be visiting?

Accepted Answer

We believe a successful day exploring involves a variety of must-see temples combined with a few lesser visited ruins hidden in the jungle. The must-see temples that everyone needs to see when visiting Siem Reap are included in this tour, and they are: Angkor Wat, Ta Prohm, and Bayon. We’ll visit at least two more temples that are not well-known, but well worth the adventure.

Question 5

What transportation methods will we use throughout the day?

Accepted Answer

All transportation will be conducted by private tuktuk (plus your feet, of course). We think this is the best way to get around the city and the temples. The open-air vehicles are driven by our professional drivers and allow you to feel like part of the city (and the jungle) as the breeze flows through your hair while watching everything pass by.

Question 6

How much physical activity is required and how far will I need to walk?

Accepted Answer

A day at the temples is no simple feat. You’ll spend 1-2 hours on your feet at each temple. You should expect unpaved and/or uneven surfaces at all times, including some steep and narrow stair climbing. You should also be prepared to deal with whatever the weather throws at us &#8211; whether it’s hot sunshine, a downpour, or anything in between. We’ll make sure you stay hydrated and have time off of your feet between each temple, and you’ll also have a few hours of free time in the afternoon to relax before our evening food tour.

Question 7

What should I wear, and is there a dress code for the temples?

Accepted Answer

In general, we recommend wearing comfortable, close-toed footwear and clothing that is light and breathable. Knees and shoulders must be covered when visiting the temples. Shorts and dresses that cover the knees are acceptable, as are scarves that cover the shoulders. You’ll have some free time in the afternoon when you may decide to change before dinner. Depending on the season of the visit, you will experience intense sunshine and/or rain showers, so you should be prepared for those weather conditions.

Question 8

What is the weather like, do you ever cancel tours due to the weather?

Accepted Answer

Our tours run rain or shine. With that said, the weather in Cambodia is quite consistent and rarely present a significant problem.

In general, the climate in Siem Reap is always warm/hot and humid. During the dry season (November through April), you can expect warm sunshine with very little rain. Sun protection is important. During the wet season (May through October), rain showers are common every day, but rarely last long. This means you’ll need both sun and rain protection.

In rare cases of severe weather, the tour will be canceled and refunded. This is extremely rare (less than once per year) and at full discretion of your guide.

Question 9

I noticed you have some free time scheduled in the afternoon, what should I do?

Accepted Answer

Believe us, you’ll appreciate some rest after a long morning exploring Angkor Wat and the area’s temples! Most guests decide to go back to their hotel to relax, take a dip in the pool, and change clothes before dinner. We’ll take you back to your hotel and pick you up there again for our evening food tour.

If there is somewhere else you’d like to go, we’ll be happy to drop you off there instead. This may include a massage parlor, a local market, or one of our art galleries. We’re happy to be flexible with our transportation, but please note that we will not take you from place-to-place if you plan to visit multiple places during your free time.

Question 10

What if I want a private tour?

Accepted Answer

We’re happy to accommodate private tour requests. Please contact us to arrange this, as it is based on availability. Depending on how many people you have in your party, a private tour will incur an additional fee.

Question 11

What ages qualify for child pricing?

Accepted Answer

The child rate for this tour is only for children aged 4 through 11. An entrance ticket for children is not required to enter Angkor Wat, as long as they bring their passport to show their age. Children 3 and under will not be charged to join this tour.

Question 12

Do you offer discounts?

Accepted Answer

Yes! You&#8217;ll get a promo code in your confirmation email that will give you a 10% discount on all future Lost Plate tours. It doesn’t matter if the tour is in the same city or a different city, we want to keep feeding you as long as you let us. Also, children ages 4 through 15 receive a discount on all tours (3 & under are free).

Question 13

What is your cancellation policy?

Accepted Answer

Bookings canceled 24 hours or more before your tour are fully refundable (100% refund). Bookings canceled within 24 hours notice are not refundable. If you would like to reschedule your tour with less than 24 hours notice, we will need to charge 50% of your total since we are unable to fill your spots at short notice.

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The Essentials:

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Cancellation Policy

What You'll Do:

??Hotel Pick-up is Provided??

Stop 1

Stop 2

Stop 3

Lunch??

Stop 4

Rest at Hotel / Free Time

Stop 5

Stop 6

Stop 7

Local Bar & Hotel Drop-off

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Frequently Asked Questions:

What is included and excluded throughout the day?

How much food and drink will I get?

What if I’m vegetarian, have allergies, or have special dietary requirements?

Which temples will we be visiting?

What transportation methods will we use throughout the day?

How much physical activity is required and how far will I need to walk?

What should I wear, and is there a dress code for the temples?

What is the weather like, do you ever cancel tours due to the weather?

I noticed you have some free time scheduled in the afternoon, what should I do?

What if I want a private tour?

What ages qualify for child pricing?

Do you offer discounts?

What is your cancellation policy?

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