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Lost Plate Health and Safety Information.

As a food tour company, the health and safety of our guests has always been a high priority. This page is dedicated to communicate the health and safety practices for our guests, guides, and vendors.

Tours are currently available in all of our destinations!

General Health & Safety.

The cleanliness and trustworthiness of the restaurants and food vendors that we visit has always been our #1 priority. We visit these places daily and are confident in their ability to provide delicious and hygienic dishes. Moreover, these are local restaurants that are often family run. They rely entirely on the local community to keep them in business. If their food isn’t incredible and their venue isn’t hygienic, they simply won’t survive.

We also do our best to work with each vendor to ensure any special dietary requirements are met, and to make sure portions and hygiene meet our guests’ expectations. While restaurant standards do vary by country, and may be different than what you are used to, we are confident you can trust our selections.

We vet these things so you don’t have to worry about it, and we have a zero-tolerance policy with all of our vendors. This means that if we get sick or feel uncomfortable after a meal, we will not visit again.

With that said, it’s not unusual for stomachs to need some time in order to adjust to the local cuisine and ingredients when traveling internationally. If you’re well-traveled, you already understand, but everyone should be prepared to tolerate these adjustments.

If you have any questions or concerns about our health and safety information, or about joining one of our tours, please don’t hesitate to contact us

COVID-19 Travel and Safety Details.

We’re taking the following steps to keep your safety our priority on all Lost Plate tours and experiences.

  • Flexible Cancellation Policy: We have always offered one of the most flexible cancellation policies in the industry and that hasn’t changed. You are able to reschedule your tour or receive a 100% refund for all cancellations made at least 48 hours before the tour start time. Your reservations with Lost Plate are worry-free.
  • Symptom Free: We ask that all guides and guests are free of any symptoms. Guides or guests showing symptoms of any illness, including fever, cough, or shortness of breath, will be asked to not join the tour.
  • Masks: There are no mask mandates in our destinations but you are welcome to wear one if you prefer.
  • All of our destinations, including China and Cambodia, are open to tourists. This means there are no mandatory quarantine or vaccination certificates needed. 

Ask us anything,
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Email Us!

We’ll get back to you in less than 24 hours, 7 days a week.

Phone / SMS / WHATSAPP:

China & Cambodia: +86 156 9210 9030

USA: +1 503 409 5593

Email:

info@lostplate.com

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